Here is a Show and Tell session from Adam Collard, MAAS Engineering Manager, about bugs and the SoS tool. Feel free to add comments or questions to this post!
https://drive.google.com/file/d/1ojFVSWxlo_Ior71vHWi2czDAFl7Tm6Qs/view?usp=sharing
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https://github.com/sosreport/sos/ - sosreport GH page
https://github.com/sosreport/sos/pull/1964 - PR to add snap support to the MAAS plugin