Juju (snap 2.9) will not deploy controller

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1

Hi, hoping someone can provide some breakthrough information to a stuck installation.

We have a MaaS 3.2 install that is working.
We have snap juju 2.9 installed and connected to MaaS.
We have created our cloud and added credentials for MaaS.

We initiate bootstrapping a juju controller (“juju bootstrap cloud controller1”); this gets stuck on “Running machine configuration scripts”, even after days of waiting, still nothing.

The log for the KVM instance shows the final log entry as “Node status event - ‘cloudinit’ running config-fan with frequency once-per-instance”.

I have tried running this with --debug, but no other information showed up as to what is wrong.

2

We have validated that the machine does have external internet access and we even see it querying external IP’s (firewall packet capture).

3

Problem solved, there was a NAT issue blocking the controller deployment from finalizing.

4

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